Frequently Asked Questions
General
-
What is WinSURGE?
WinSURGE is the most advanced software package available for today's hospital- or commercial anatomic pathology laboratory, and for the pathology practice management organization. WinSURGE unites the laboratory, tracks quality assurance, and helps attract new business. Clinicians appreciate faster turn-around time and graphical reports with color images of the gross specimen and microscopic sections, and laboratory personnel find their jobs easy and a lot more fun!
-
How long will it take to learn to use WinSURGE?
If you have ever used a Windows product, then you already know how to use WinSURGE. WinSURGE offers the strongest functionality through the best client/server look and feel. Even inexperienced computer users are amazed at how quickly and intuitively they harness the power of WinSURGE.
-
Is there an easy-to-use electronic sign-out for our pathologists?
Oh, yes. WinSURGE's unique E-signout minimizes keystrokes and sign-out time, even for pathologists with little or no prior computer training. After invoking E-signout, the pathologist is stepped through all his/her cases, one at a time. The pathologist views the report content in a condensed format designed for rapid review, and may either approve the case (by typing his/her own electronic-signature password), or may edit or skip the case. And you can even mix E-signout stations with conventional (manual) sign-out within the same department, to work around unique requirements of your pathologists and your laboratory.
-
Can I upgrade to WinSURGE from a system other than WinSURGE?
Of course. Whether your old system is character-based or GUI, multi-user or client-server, proprietary or open, WinSURGE is the system for you. Computer Trust Corporation conversion analysis will identify the procedures, work flow, and data elements needed, so as to ensure a smooth and productive conversion. Whether your goal is to attract new clients with slick-looking reports, or to build a state-of-the-art quality laboratory, you'll win big with WinSURGE.
Workflow
-
What are areas of anatomic pathology laboratory does WinSURGE support?
WinSURGE supports these hospital-based and commercial laboratory functions:
- Specialties: surgical pathology, cytology, autopsy pathology, and nuclear medicine
- Settings: hospital-based, commercial, and hybrid laboratories
- Volumes: 10,000 to over 200,000 cases annually, at one or multiple locations
- Core reporting: accession, transcription, E-signout, batch printing
- Histology block-entry and worksheets
- Quality assurance
- SNOMED and other coding
- Management, sales, and ad hoc r - eporting via SQL
- Billing charge-capture
- Custom Windows (user-defined screens and work flow)
- Automatic Fax, remote-print, e-mail, and worldwide web distribution of patient reports
-
How can we use WinSURGE at multiple pathology laboratories?
It's simple. Using standard newtowk connectivity, you can share WinSURGE data across campuses or across the globe. View gross and microscopic images, and share case data with each other without having to commute or hand-deliver gross reports. And consolidate transcription and client-service easily, for better client rapport.
-
What does data entry look like?
Whatever you want! Organize your data-entry your way, label it using your terminology, and organized around each user's needs. WinSURGE Custom Windows Design technology makes this easy, fast, and fun. And because WinSURGE Custom Window Design is so intuitive, you can change the way you enter data, as often as you like, in a tiny amount of time.
-
What is the word processing like?
It's fast, and it's fun! Word processing information such as gross description and microscopic diagnosis is entered quickly and easily into text-boxes with state-of-the-art Rich Text Formatting (RTF). WinSURGE uses Microsoft Word to format and print the patient report, using a Patient Report Template designed by - and controlled by - the user. Practically speaking, anything you can do in Microsoft Word, you can do in WinSURGE. And for those frequent interruptions, you can pop into WinSURGE Inquiry with a single keystroke, without losing or exiting the case on which you were working.
Technical
-
How does WinSURGE imaging work?
WinsIMAGE™, WinSURGE's integrated imaging methodology, simplifies image management for clinical, gross, and microscopic images. Images submitted by clinicians as e-mail attachments or on diskette files that accompany the specimen, may be easily "married" to the case and printed on reports. For gross images, a commercial cost-effective digital camera may take pictures of specimen-numbered gross specimens while they are being grossed, and the pictures downloaded later so as not to hold up work processing. For microscopic images, cameras attached to pathologist microscopes are connected directly to the WinSURGE PC: the pathologist calls up the current case in WinSURGE and views current and prior case data (including clinical images), and then captures the desired microscopic image directly into the WinSURGE case record. All common image formats (.JPG, .BMP, .GIF, .TIF, and many more) may be used.
-
I've heard that Client-Server programs are slow. Is WinSURGE slow?
WinSURGE is extremely fast, for two reasons. First, the basic work flow is designed by the users for the users, so you don't have to jump around screens to do your work. Second, data-entry is optimized for speed, functionality, and fewest keystrokes. And WinSURGE employs the fastest, most powerful, most scalable, SQL database technology available for immediate results and top-quality reports.
-
What are open systems? What open systems standards does WinSURGE employ?
Open refers to how easily you can use whatever PC tools you want, to tap into and manipulate your data, your way. Adherence to standards such as Microsoft networks is important to the institution at large, because it means greater sharing of data and economies of scale. Some of the standards WinSURGE employs are:
- PC computers
- Client-server network
- Microsoft Windows operating systems
- Microsoft Word word processing for report printing
- Local- and wide-area networking (LAN/WAN)
- SQL and ODBC, e.g., to run reports with Microsoft Access or Crystal Reports
- Object-oriented technology
- Telnet over TCP/IP
- HL7 interfaces
-
What kind of hardware do I need?
- Server computer: Microsoft Windows server operating system. Generally speaking, WinSURGE's system demands and requirements are relatively undemanding so, in terms of processor and memory, the minimum requirements of the operating systems tend to be fine with WinSURGE. Computer Trust Corporation works with InterSystems to help our customers determine what is needed, based on the specific customer systems and environment, and we recommend that customers share their proposed server and client PC specifications with us before purchasing the hardware, for Computer Trust Corporation and the third-party database vendor InterSystems to review them.
- Client PCs with Microsoft Windows operating system, and Computer Trust Corporation's WinSURGE Client software. WinSURGE's requirements are minimal, so in terms of processor and memory, the minimum requirements of the operating systems are fine with WinSURGE. Anti-virus software is recommended. In addition, Microsoft Word is required for all workstations that are to view, print, or to generate patient reports for automated report delivery, such as transcription workstations, pathologist workstations, and WinsFAX™ stations (automated report delivery PCs). Crystal Reports, Excel or other ODBC/SQL PC products are recommended for QA and management report-writing.
- Imaging workstations running the WinsIMAGE™ module require a TWAIN-compliant microscope camera. A video capture board and additional RAM are recommended. Workstations adding organ maps require Adobe Photoshop Elements.
- Voice-recognition workstations running the WinsVOICE module require additional RAM and faster processors, as well as a sound card and Dragon Naturally Speaking Professional.
- Laser, dot matrix, inkjet printers can all be used, configured as network, serial or parallel printers.
- Older PCs, or inexpensive machines in "dirty" environments (e.g., grossing bench) may be connected as Traditional SURGE workstations, either as client PCs, terminal-emulator PCs, or as TCP/IP telnet devices.
- Bar coding requires bar code scanning devices on all applicable machines, and Zebra label printers.
Sales
-
What makes WinSURGE™ superior to other anatomic pathology systems?
Its flexibility. The level of user-control over all aspects of data-entry, patient report formatting by clinician, department, case and division; ad hoc reports, management reports, multi-site integration; and architecture options such as blending character-based (Traditional SURGE) and fully graphical Windows-based (WinSURGE™ Client) workstations on the same system; are a generation ahead of all other AP systems. You avoid the costs and delays of re-engineering your lab around the computer system, to meet a time-critical regulatory, organizational, or client-driven change.
-
How does WinSURGE™ serve departments other than the AP lab?
Clinicians can do WinSURGE™ inquiries directly into WinSURGE™, get patient reports very quickly, receive faxes immediately after sign-out, and integrate pathology results using PC tools like Microsoft Access. Whatever computers or networks your hospital has, chances are WinSURGE™ can easily and seamlessly integrate or interface with them.
-
Support is very important to me. How good is your support?
Computer Trust Corporation prioritizes supporting its customers above everything else, including making new sales. What our clients are raving about is Computer Trust Corporation's commitment to offering the world-class support that they have come to expect for over 30 years since its founding.
-
How do i find out more?
Call Computer Trust Corporation at (617)-557-9264
E-mail Computer Trust Corporation at info@ctcsurge.com
Fill out a request form in the “Get in touch” page.